# Reporting & Feedback

The testnet is a collaborative effort between the Vola team and the node operators who run it.

Every bug report, performance issue, and feedback helps make the network stronger before mainnet. If something isn't working as expected, we want to hear about it.

#### Where to Report

All bug reports, issues, and feedback should be submitted via our [Discord](https://discord.gg/qnMSwT3Pvx) server. The team actively monitors Discord throughout the testnet period and will respond to issues as quickly as possible.

| Issue Type                     | Discord Channel                     |
| ------------------------------ | ----------------------------------- |
| **Node setup & configuration** | #support-ticket                     |
| **Bug reports**                | #🕊・vola                            |
| **General feedback**           | #🕊・vola                            |
| **Announcements & updates**    | #📢・announcements, 📢・minor-updates |

#### Known Testnet Limitations

Before reporting an issue, check whether it falls under a known testnet limitation. These are expected behaviours during the testnet period and are not bugs:

<details>

<summary>Known Limitations</summary>

1. Node Rewards are not yet live.

</details>

{% hint style="warning" icon="cloud-question" %}

#### **Faucet Limits**

The Vola Faucet intentionally distributes a limited amount of test $VOLA per request.&#x20;

Since $VOLA is required to pay for file storage on the network, an unlimited faucet would allow bad actors to spam the network with storage requests, artificially consuming node capacity and degrading performance for legitimate participants.

The limit ensures test tokens are distributed fairly and that available storage remains accessible to genuine users and operators. If you need additional test $VOLA for legitimate node operation, reach out via Discord.
{% endhint %}

#### What to Report

<details>

<summary><strong>Node Setup &#x26; Configuration Issues</strong></summary>

Problems encountered during node installation, environment configuration, key generation, or on-chain registration. Include your node type, OS, Docker version, and the exact error message or behaviour you're experiencing.

</details>

<details>

<summary><strong>File Proofs &#x26; Reward Issues</strong></summary>

If your node is failing to submit DOP proofs, if your rewards don't match expectations, or if you notice staking or delegation discrepancies, please report it with your node ID, wallet address, and the relevant checkpoint or epoch.

</details>

<details>

<summary><strong>General Feedback</strong></summary>

Suggestions for improving the documentation, node setup process, wallet experience, or any other aspect of the testnet are always welcome. Good feedback shapes the mainnet experience for everyone.

</details>

#### Staying Updated

The testnet is an active development environment. Protocol updates, chain purges, and known issues will always be communicated in advance via Discord and Vola's official social channels.


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